Welcome to the Treehouse

Welcome Guide

We've moved our Welcome Guide online! This enables us to keep it as current as possible in these changing times.

1. A Warm Welcome

Thank you for choosing to stay at The Treehouse Retreat in the beautiful village of Lee, North Devon. Kieran and Helen warmly welcome you to your retreat and are on hand to ensure you have a comfortable and relaxing stay.

Ravendere Retreats is located upon the wooded northeast-facing slope of a valley called Crowness Cleave, which runs along the southern extent of the village of Lee. Surrounded by 12 acres of ancient woodland, you'll find a crystal clear stream winding through the base of valley and beautiful views as you climb higher. Feel free to explore the woodland and surrounding nature trails at your leisure.

Ravendere Retreats was born through our desire to stay in unique and quirky accommodation. Our goal was to create a space that combined outdoor living within luxury surroundings.

We hope you enjoy your stay at the Treehouse, if you need any assistance please just ask!

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2. About the Treehouse

The Treehouse is situated between 4 mature beech trees at the top of the woodland facing north east across the valley. With views across the valley and sea glimpses to the left its sheltered position and vantage point is ideal for enjoying the woodland vista.

Built with local timber (including some from our very own woodland) the Treehouse has been lovingly crafted by skilled local builders and carpenters. With our vision to create a modern, eclectic interior, we partnered with homeware destination Wayfair.co.uk, who fully furnished every room of the Treehouse with an array of unique pieces and thoughtful details.

We're rather chuffed with some of the elements we've introduced to the Treehouse to make it that little bit different. Kieran hand-treated the upstairs cedar cladding with a Japanese treatment called Shou-Sugi-Ban, which involved using a propane torch to char the outside. This enhances the grain and also protects from the elements.

The bookcase and windowsills are reclaimed flooring from a brick factory in Kentucky, USA, and the kitchen unit was a hand-selected 1800's oak sideboard that we have lovingly restored and adapted into the piece you see today.

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3. Treehouse Amenities

In the essence of our 'back to nature' retreat, the Treehouse offers modest cooking facilities such as the barbecue and wood fired pizza oven on the deck, and top oven in the log burning stove. There is also an electric induction hob on the kitchen counter top.

The Treehouse has full central heating with (we think rather lovely) cast iron radiators. Combined with the log burning stove it should be nice and cosy all year round.

Being coffee lovers, we couldn't help but provide a Nespresso coffee machine and a supply of pods for you to enjoy.

Kick back and relax in our reading corner, there are a selection of books for you to browse. If you're feeling competitive and fancy a good old-fashioned board game, we have a few for you to choose from! If you venture out feel free to take the picnic basket and rug.

In the bathroom and bedroom you'll find bathrobes and Egyptian cotton towels, along with a hairdryer, iron and ironing board in the bedroom. 

We offer a full range of complimentary Bramley toiletries for use during your stay including shampoo, conditioner and body wash, bubble bath, body lotion, hand wash and hand cream. 

(We're rather in love with our Bramley range... they are vegan friendly, approved under the Cruelty-Free International Leaping Bunny programme, and the internationally recognisable gold standard for cruelty-free products. All of their products are free from harmful and unethical ingredients, their ingredients are bio-degradable (marine life friendly) and all of their essential oils are fair trade. Their plastic is 100% recyclable and 'biopolymer' meaning sugarcane is used in the manufacturing process rather than fossil fuels. For more information check out bramleyproducts.co.uk)

There are two torches and two umbrellas in the hallway for your use, please return these before you leave. There is also a first aid kit under the bench seat if needed. We do check the contents regularly, but we'd be grateful if you could let us know if it's been used. 

For your canine companions, a doggy towel, spare bowl and poop bags are under the bench seat in the hallway.

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4. Heating & Cooking Guide

Log Burning Stove & Oven

To start the perfect fire, you want to create a small pyramid of materials increasing in size. Begin with the firelighters and place 2 - 3 in the middle of the stove. Then add some small kindling above, followed by medium kindling and some small logs, arranged in a pyramid. Once the fire is established, you can add larger logs increasing in size to keep it going. When starting the fire, the top and bottom vent should be fully open to allow airflow. Once it's going these should be either fully or partially closed to control the rate of burn. This is especially relevant when using the top the oven to regulate the temperature for cooking.

The oven will take a while to come up to temperature, there is a gauge however this may not be accurate so please take care with cooking times to ensure your food has been thoroughly heated.

If you require more logs, please let us know. We have a number of log stores throughout the woodland, however they are in various stages of seasoning and therefore may not be suitable for burning yet.

MORSØ Barbecue

The gas will be switched off at the gas bottle regulator, so please start with turning this on. To access the gas remove the wooden case under the BBQ (use two hands to pull it towards you, it's heavy! There are arrows on the round valve, you may need a torch to see these.) Next, open the lid and push in and turn the left knob anticlockwise on the front panel of the BBQ to spark and ignite. Once the first burner has been burning for about 10 seconds you can let go and turn the other knob on.

We suggest allowing the BBQ to burn on full power for a couple of minutes with the lid down to burn off any residue and allow the BBQ to come up to temperature. After this please turn the burners down to minimum heat before starting to cook food. Once you have finished cooking, please repeat the high temperature (lid down and burn to again remove any baked on residue). Once finished please turn both knobs off, and turn the gas off at the regulator.

MORSØ Pizza Oven

Similar to the instructions for the log burning stove, create a fire in the centre of the pizza oven. Once established, keep adding large logs and allow to burn for at least an hour to bring the oven up to temperature. When piping hot, use the ash scraper to push the fire to the back or side of the oven and place your pizza in the centre using the metal pizza peel (tip #1 - use semolina to 'flour' the board to ensure your pizza doesn't stick). Pizzas should only take a few minutes to cook and will need regular turning. Once cooked to perfection, use the pizza peel to remove your pizza, and enjoy! (Tip #2 - don't leave the pizza peel in the pizza oven!)

Induction Hob

There are a number of modes such as boil, milk, stir-fry etc, however it is best to use the manual settings and regulate the temperature yourself.

  • When you press the start button, a beep sounds and the display shows 00. Then you can choose the desired mode.
  • When you press manual mode, the light above the button is switched on and a beep sounds confirmation.
  • The default power setting is level 3 and the LCD shows “P3”.
  • If you want to change the setting, you have to press the + or – button and the display shows the corresponding setting with power. P1 is the lowest power (450W) and P9 highest power (2100W).
  • If you want to turn the hob off you have to press the on/off button.

Nespresso Coffee Machine

Our Nespresso machine is designed for smaller espresso style drinks. If you’re after a larger standard coffee please use the kettle and coffee supplied in jars.

This is nice and straightforward to use. Fill the back reservoir with cold tap water, and then turn the machine on at the plug. Press any button to allow the water to warm up (when the lights flash it’s warming, a constant light means it’s ready). Lift the top flap and insert a coffee pod, then close the flap and place a cup under the nozzle. Press the left button for a small/strong, or the right for a large/weaker espresso. The used pod will automatically drop to the tray below when the next pod is loaded.

Central Heating and Hot Water

The heating and hot water are both powered by a gas fed combi-boiler fuelled by two 47kg canisters. When the first one runs out it should automatically change to the second canister, so you should never be without heating or hot water.

The heating is controlled by a Nest smart thermostat in the hallway, this acts just like a standard thermostat - it shows the current temperature and the desired temperature. Spin the outer casing clockwise, or anti clockwise to adjust.

As we try to be as eco as possible we do ask that you make an effort to turn the thermostat down when you are out or it is not required. Hot water should be automatic and no intervention needed. If you have any issues with the heating or hot water please contact us on 01271 866011 or 07950 994729.

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5. Explore the Woodland

If you fancy exploring, the woodland has a meandering footpath that forms a loop taking approximately 20-30 minutes to walk. Taking the path to the right of the parking area (towards the Treehouse) you'll first reach a natural clearing home to the ruins of an old cottage. We believe this to have last been inhabited in the early 1900's, and has since been reclaimed by the woodland - a rather magical sight. There are a number of deer herds that inhabit the woodland and you may catch a glimpse of them in this area.

Turning left and walking up past the Treehouse, the path continues to wind up through the valley to another natural clearing. Being the highest accessible point of the woodland this is the perfect sunny spot for a picnic and to take in the views. We supply a picnic basket and blanket in your retreat that you're welcome to use!

To assist your descend you'll discover a woodland staircase of approximately 20 steps leading back down into the woodland. Follow the path as far as it goes, and you'll come to a trickling stream (the woodland boundary). You may also be lucky enough to catch a glimpse of deer here as they often come down to the stream to drink. Turning left to continue your walk with the stream on your right you'll pass a large triangular log store, before reaching our wild pond. The path climbs uphill again before you're back to the parking area.

A truly beautiful walk in all seasons, in winter months the paths are lined with an abundance of snowdrops. In late spring the woodland floor becomes covered by a carpet of native bluebells - as these fade the air becomes infused with a sweet scent similar to that of candy floss. In summer months the tree canopy casts dappled sunlight onto the path as bees and butterflies buzz between the wild flowers, and in Autumn the woodland floor is hidden by crisp leaves with red, yellow and orange hues. 

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6. Local Amenities

Butchers - Mike Turton
Address: 146-147 High St, Ilfracombe EX34 9EZ
Telephone: 01271 863643

Butchers - Lloyd Maunder
Address: 50 High St, Ilfracombe EX34 9QB
Telephone: 01271 862023

Bakery - The Pantry
Address: 105 High St, Ilfracombe EX34 9NH
Telephone: 01271 862031

Greengrocer - Normans Fruit & Veg
Address: 40 High St, Ilfracombe EX34 9DA
Telephone: 01271 863105

Fishmonger - S & P Fish Shop
Address: 1 The Cove, Ilfracombe EX34 9FA
Telephone: 07533 168343

Supermarket - The Co-operative Food
Address: 69 High St, Ilfracombe EX34 9QE

Supermarket - Tesco Superstore
Address: Old Barnstaple Rd, Killicleave Farm, Ilfracombe EX34 8PF

Post Office - SPAR Petrol Station
Address: Station Rd, Woolacombe EX34 7AN

Post Office - Woolacombe Post Office
Address: 2 West Rd, Woolacombe EX34 7BW

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7. Food & Drink

We're pleased to confirm the following restaurants are open!
Please check out their website / Facebook pages for Covid-19 information.
Please book / order in advance to avoid disappointment.

Lee

The Grampus – Our Local Pub
Locally sourced and homegrown produce. Good selection of local beers (and home made gin!).
Address: The Grampus Inn, Ilfracombe EX34 8LR
Tel: 01271 862906
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Ilfracombe

Settantanove – Italian Restaurant
Small and cosy restaurant serving authentic pizzas, pastas and seafood.
Address: 79 High St, Ilfracombe EX34 9NQ
Tel: 01271 865982
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The Terrace Tappas & Wine Bar - Spanish Restaurant
Authentic Spanish tapas, freshly prepared using the finest ingredients.
Address: 62 Fore St, Ilfracombe, EX34 9ED
Tel: 01271 863482
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Thomas Carr 1873 - Fine Dining Restaurant
Situated in Ilfracombe’s former Victorian police station and located a stones throw from Ilfracombe’s beautiful working harbour, you can expect to see local quality fish as a core ingredient on 1873’s ever-changing 6 Course Taster Menus. Thomas Carr was awarded a Michelin star for the 2017/18 Michelin Guide.
Address: 79 High St, Ilfracombe EX34 9NQ
Tel: 
01271 865982
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Lynbay Fish & Chips Restaurant - Takeaway
Proud to be serving locally sourced award winning fish and chips.
Address: 6 The Quay, Ilfracombe, Devon, EX34 9EQ
Tel: 01271 866850
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Sawmills – Waterside Restaurant & Bar
Serving quality craft Beers and Ales and a fine array of Westcountry Ciders alongside wholesome pub food.
Address: Watermouth Valley, A399, Ilfracombe EX34 9SJ
Tel: 01271 883388
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Giovanni & Luca – Italian Restaurant
Traditional Italian food cooked in the old fashioned way using recipes handed down over the generations.
Address: Searock Apartments, Wilder Rd, Ilfracombe EX34 9AR
Tel: 01271 879394
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Woolacombe

Brundle's - Bar & Restaurant
Set in the heart of Woolacombe and with stunning views over the beach and bay, Brundle's restaurant serves delicious coffees, breakfast, lunch and dinner.
Address: Beach Rd, Woolacombe EX34 7BP
Tel: 01271 316 208
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The Bay Brasserie - Restaurant
Serving morning coffee & cream teas, light bites, lunch & dinner.
Address: Woolacombe Bay Hotel, South St, Woolacombe EX34 7BN
Tel: 01271 870388
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Woolacombe Bay Pizza Co. - Takeaway
Address: South Street, Woolacombe EX34 7BB
Tel: 01271 871222
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The Tides Inn - Beer Bar & Restaurant
Laidback venue serving classic dishes made from local produce.
Address: Beach Rd, Woolacombe EX34 7BP
Tel: 01271 871420
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The Beach House - Bistro
Serving local seafood, tapas and other mouth-watering dishes, as well as a good selection of wines and local ales. Watch the sunset over Lundy island with a drink at the bar.
Address: Granville Terrace, 3 West Road, Woolacombe EX34 7BW
Tel: 01271 871 727
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Braunton

Squires - Fish Restaurant (Dine in or takeaway)
Considered by many to be the No 1 premier fish restaurant in North Devon, Squires have received many accolades, awards and reviews not to mention the odd visit from Rick Stein and Damien Hirst.
Address: 1 Exeter Road, Braunton, Devon EX33 2JL
Tel: 01271 815533
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The Siam Bistro - Thai Restaurant
A small bistro serving Authentic Asian food.
Address: Cross Tree Centre, Caen St, Braunton Devon EX33 1AA
Tel: 01271 816567
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The Riverside - Restaurant
Lovingly created, fresh dishes, at affordable prices, in a welcoming family atmosphere.
Address: 30 Caen St, Braunton EX33 1AA
Tel: 01271 813633
Go to website →

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8. Beach Guide

We're incredibly lucky to be surrounded by such stunning beaches - award winning, hidden gems, and many are dog friendly. (Note: Not all beaches have Lifeguard cover so please plan your visit accordingly.)

Lee Bay
Distance: 0.8 miles (20 minute walk)
Dog Friendly: Yes

Regarded by some as 'the jewel in the crown of Lee' this wonderfully secluded and sheltered rocky cove is a short stroll from your retreat. Surrounded by rolling Devonshire countryside the bay is dotted with rock pools and low tide reveals a sandy beach.

To get to the bay, turn left at the main road and follow this down into the village. During the flowering season many of the village hedgerows are ablaze with scarlet flowers causing Lee to be locally referred to as "Fuchsia Valley". You will pass St Matthews Church on your right, and the adjoining ‘Old Schoolroom’ which is now a craft gallery selling local arts and crafts, honey & jams, beach goods, ice creams and cold drinks.

Opposite the church are the Village Hall and Pixie Meadow, where many a Village Fete has been held over the years. When you reach the Grampus pub, you will find a footpath that will take you past the pub, over a stream, through a meadow and down to the bay.

Please note, there are no lifeguards and the area is known for its strong currents.

Woolacombe Beach
Distance: 5.0 miles (15 minute drive)
Dog Friendly: Yes (zones apply May - October)

This award-winning three-mile long stretch of golden sand lies between Morte Point and Baggy Point. Renowned for its cleanliness, water quality and facilities, it's a great place to spend the day either relaxing or taking part in watersports. There are a variety of pubs and restaurants and a great laid back, friendly atmosphere.

Lifeguards ensure safe family swimming during the summer months.

Barricane Beach
Distance: 5.0 miles (15 minute drive)
Dog Friendly: Yes (zones apply)

Barricane is a secluded sandy bay located at the far northern-end of Woolacombe. Often referred to as Combesgate Beach, Barricane gets its name from the range of exotic shells such as cowries often found on its sands.

Barricane Beach is a good stop-off point if you are walking along the coastline towards Mortehoe. It is also famous for Barricane Beach Cafe, a seasonal pop up hut that cooks and serves fresh Sri Lankan stir-fries and curries. Opening just before Easter until the end of September, bring a bottle of wine and enjoy a delicious sunset meal on the beach.

A few things to note include the lack of lifeguards here at any time throughout the year, and the beach can't be reached at high tide when the whole area becomes a large natural pool.

Hele Bay
Distance: 0.8 miles (20 minute drive)
Dog Friendly: Yes

Hele Bay is a short drive from Ilfracombe and has a pub & a cafe on the seafront. This part sand, part shingle beach is ideal for a quiet walk or seaside day out. The beach is popular with canoeists and there are facilities nearby.

Coombe Martin Beach
Distance: 7.3 miles (19 minute drive)
Dog Friendly: Yes (zones apply May - October)

Coombe Martin Beach is recognised as one of the cleanest, safest beaches in the South West. With parking directly behind the beach (with toilets) and shops, cafes, pubs and restaurants close by it's a perfect location to spend the day. There are an abundance of rock pools on this sandy beach and there is plenty to watch such as the fisherman on the rocks or hire a kayak and explore the bay. It's also one of the best beaches in North Devon for breathtaking sunsets!

Croyde Beach
Distance: 8.0 miles (22 minute drive)
Dog Friendly: Yes (from October to April)

A popular beach for swimmers and more experienced surfers - in fact it's rated as one of the best surfing beaches in the world!

There are a number of public footpaths around including the walk to Baggy Point, which offers spectacular views. With a range of activities such as swimming, surfing, fishing and surfboard/canoe hire it's the perfect beach for those who are after an adrenaline rush.

There is an RNLI Lifeguard service available from May to September throughout Easter weekend all October weekends and October Half Term.

Saunton Sands Beach
Distance: 9.6 miles (26 minute drive)
Dog Friendly: Yes

Situated between the villages of Braunton and Croyde, this idyllic stretch of golden sand is backed by Braunton Burrows (a UNESCO Biosphere Reserve) and reaches just over 3 miles. The beach is popular with surfers and is better suited to beginners and intermediate surfers than the northern Croyde Bay. There are a range of food outlets, toilets and beach shops and if you're after amazing views across the coastline take a stroll to Crow Point.

Random fact - Robbie Williams used Saunton Sands as the set for his 'Angels' video!

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9. Activities

We're pleased to confirm the following activities are currently available.
Pre-booking is essential!

Surfing & Surf Lessons
The Woolacombe Surf Centre
Address: Shop 5 Barton Court, Barton Road, Woolacombe, North Devon EX34 7BA
Tel: 01271 871 533
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Clay Pigeon Shooting
North Devon Shooting Ground
Address: Bickenbridge Farm, Ilfracombe, Devon EX34 8NZ
Tel: 01271 863959
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Quad Biking and 4x4 Experiences
Keypitts Off Road Adventures
Address: Keypitts Farm, Ilfracombe, Devon EX34 9RW
Tel: 07446 078190
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National Trust Gardens
Arlington Court
Address: Arlington, near Barnstaple, Devon, EX31 4LP
Tel: 01271850296
Go to website →

Yoga
Beach Yoga with Jess
Location: At the beach!
Tel: 07555 340521
Go to Facebook page →

Golf Club
Saunton Golf Club
Location: Nr Braunton, North Devon EX33 1LG
Tel: 01271 812436
Go to website →

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10. Canine Companions

  • We warmly welcome dogs but ask that you do not allow them on the sofa, chairs or on the bed. Please wipe muddy paws after walks – we have supplied a doggy towel which you’ll find under the bench seat in the hallway.
  • Please use your judgement before allowing dogs onto the Treehouse decking. If your dog has a tendency to jump or is very small (i.e. could fit through the natural wood balustrades) then the decking may not be suitable for them.
  • Dogs must be kept on leads at all times whilst at Ravendere Retreats. This is to ensure they do not frighten the wildlife and local livestock, and for their own safety. There is a dog friendly beach a short walk away (Lee Bay).
  • Please pick up after your dogs - you’ll also find spare poop bags under the bench seat in the hallway.

As mentioned in our Terms and Conditions we reserve the right to charge for any damage caused by canine guests or any additional cleaning required as a result of pet hair on soft furnishings.

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11. TV & WiFi

Due to the tree canopy there is no TV signal in the Treehouse, so we have supplied an Apple TV with the latest films, catch up TV and Netflix. Access the Apple TV via the HDMI 3 Channel (paid for purchases are protected by a password) but you are welcome to watch any of the programmes or Amazon Prime films, which are free. The Apple TV controller has a touch pad above the buttons for navigation. (If you log in to an account please log out before you switch off!)

The TV also has a built in DVD player, and there are a selection of DVDs in the wooden crate in the lounge area.

We have full fibre optic WiFi in the Treehouse – our network is called ‘Treehouse’ and your device should connect automatically (there is no password).

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12. Polite Requests

We would be grateful if you would observe the following:

  • Please keep the oak kitchen and bathroom worktops dry.
  • Due to the high fire risk please do not smoke inside the Treehouse or on the decking area.
  • Due to the high fire risk, the use of candles or tea lights is not permitted in the Treehouse, on the decking or anywhere on the Ravendere Retreats site.
  • The Treehouse is serviced by a septic tank, so please do not flush anything other than toilet paper down the toilet. Likewise please do not dispose of any chemicals (i.e. cleaning products or alcohol) down the sink or toilet.
  • When dusk arrives and you turn the lights on, please keep windows and doors shut to prevent the woodland’s inhabitants from coming to join you! If you do find a bug please do not squash it, as it will stain the wall/ceiling.
  • To preserve the natural woodland surroundings and protect the wildlife (i.e. so as not to confuse the bats!) please close the blinds when the lights are turned on.
  • We would be grateful if you could use the bin provided for household waste and recycling. Please ensure all recycling has been washed and dried before disposing of it in the lower half of the bin.
  • The Treehouse is a couples only retreat and designed to accommodate two guests. Although you are more than welcome to invite friends or family to enjoy the Treehouse with you in the daytime, please be aware that the building has been engineered to sustain a maximum number of people. Therefore for safety reasons please do not entertain more than two additional guests.
  • Please keep noise levels to a minimum when on the premises and be considerate of neighbouring properties when entering and leaving your accommodation.

Thank you!

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13. Fire Safety

The Treehouse has been designed and built with fire safety in mind. For your peace of mind there are three smoke alarms located in the bedroom, hallway and lounge, and a carbon monoxide detector in the lounge.

Please take care when using the equipment provided. If you have any questions about how to use the log burning stove, oven, pizza oven, BBQ or any other equipment we'll be more than happy to help.

Smoking is not permitted inside the Treehouse or outside on any wooden decked areas. Smoking is permitted outside of the building off decked areas but please extinguish cigarette butts fully and dispose of them responsibly.

Due to the high fire risk, the use of candles or tea lights is not permitted in the Treehouse or anywhere on the Ravendere Retreats site.

There is powder fire extinguisher in the bedroom (located in the walk in storage area) and a powder fire extinguisher and fire blanket in the kitchen (next to the hob). Please take a moment to familiarise yourself with the instructions printed on the equipment.

Should you need to evacuate the Treehouse from the bedroom the window above the radiator (next to the bed) is a fire safety window - the left side opens fully.

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14. Covid-19 Policy

We have put together some guidance relating to Covid-19 to explain what we're doing to ensure the most effective precautions are being taken. It also details the steps you will need to take should you develop symptoms during your stay. You can find out more here: Ravendere Retreats Covid-19 Policy

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15. Emergency Contacts

Owners
Kieran Mobile – 07950 994 729
Home Phone – 01271 866 011

Minor Injuries Unit (walk in clinic)
Ilfracombe & District Tyrrell Hospital
Address: St Brannock's Park Rd, Ilfracombe EX34 8JF
Telephone: 01271 863448

There is a first aid kit under the bench seat in the hallway. We do check the contents regularly, but we'd be grateful if you could let us know if it's been used. We also ask that you let us know of any accidents that happen, so we can evaluate our health and safety practices. 

Hospital
North Devon District Hospital
Address: Raleigh Park, Barnstaple EX31 4JB
Telephone: 01271 322577

Please note – the Landlord of the pub (The Grampus) also has a defibrillator:
Address: The Grampus Inn, Ilfracombe EX34 8LR
Telephone: 01271 862906

Doctors Surgery
Combe Coastal Practice
Address: 18 St. Brannock's Rd, Ilfracombe EX34 8EG
Telephone: 01271 863119
Pharmacy next door

Vets (24 Hours)
Mullacott Veterinary Hospital
Address: Bickenbridge Farm, Ilfracombe EX34 8NZ
Telephone: 01271 866770

We hope you have a wonderful stay, and would be so grateful if you could leave us a Facebook or TripAdvisor Review! Thank you, Kieran & Helen.

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